Jan graduated from Michigan State University with her Master of Arts degree in Audiology and has been practicing for over 30 years.

She has practiced in Adult and Pediatric Rehabilitation programs,  developed Audiology programs in various hospitals, worked in Ear, Nose and Throat physician offices, private practices, was a sales trainer and worked with an international Hearing Aid Manufacturer as a Trainer and Educational Specialist, presenting training classes all over the United States.

She created a Hearing Aid Bank for cancer patients which received national recognition and allowed hundreds of cancer patients to receive free hearing devices and hearing help.

Jan loves the field of hearing and loves to help her patients hear the world around them.

“There is nothing better than helping someone hear a loved one again!”

When Robert Ranere retired from the United States Navy in 1992 he wanted to find a career where he could couple his engineering experience with his desire to continue helping people. Choosing to become a Hearing Aid Specialist was the best choice for him for many reasons. The advent of the computerized hearing aids meant that skilled programming would be necessary to create positive listening experiences for patients, and he enjoys programming. More importantly, the possibility of helping people one on one and actually seeing their lives change immediately was exciting to him. Robert completed his training and became a licensed specialist in February of 1996, and he made his first patient cry less than two months later. Now crying is not always a bad thing, on that particular day he fit a 94-year-old patient from Italy, who was visiting her sister for the summer with her first set of hearing aids. When these two sisters sat and spoke to each other quietly and comfortably for the first time in man years… they both started to cry and he joined right in. Twenty-two years and approximately 10,000 patients later, he still remembers that day like it was yesterday, and that's why he comes to work every day with a smile on his face and tissues in his pocket.

Lorna Kaye is Brooklyn born and raised along with her seven siblings. Being around that many siblings Lorna thought that it was too much. When she married she thought two was just perfect. She raised her two precious children in the countryside of upstate New York. Life took some wrong turns, Lorna lost her beautiful sister in the World Trade Center on 9/11, and so she left the metropolitan scene in the rearview mirror. Her two remaining sisters came along to Florida with their children, and they started life anew. The Florida sun and surf can cure what ails you in a hurry. After relocating from New Jersey to Florida, she found herself in a search for a meaningful career. She had always gravitated to a customer service environment. The Hearing Center in West Palm Beach was a perfect fit. Robert Ranere and her make for a perfect team. Together they welcome those within their community to come in, so they can evaluate their needs and offer help. They cater to a large retirement area and her New York demeanor gives many of the patients a feeling of home and comfort.

LaCayla Hunter- Lyons has worked in the healthcare industry for more than 16 years. Her desire to make a difference in the lives of others landed her in the role as a Patient Care Coordinator. She believes in delivering exceptional patient care and is fully committed to providing excellence to all whom she encounters daily.

Cayla wears many hats outside of patient care. She is a wife and mother of four children. She became a licensed and ordained minister on April 3, 2005. Since then she released her first book in June of 2014. During her free time, she serves as a motivational speaker and philanthropist in her community. She has earned a master’s degree in Christian Psychology in May 2020.

In the field of people, customer satisfaction is priceless! Cayla’s experiences, values and workmanship are a great asset to the My Hearing Center team. Her passion is serving others!