When Robert Ranere retired from the United States Navy in 1992 he wanted to find a career where he could couple his engineering experience with his desire to continue helping people. Choosing to become a Hearing Aid Specialist was the best choice for him for many reasons. The advent of the computerized hearing aids meant that skilled programming would be necessary to create positive listening experiences for patients, and he enjoys programming. More importantly, the possibility of helping people one on one and actually seeing their lives change immediately was exciting to him. Robert completed his training and became a licensed specialist in February of 1996, and he made his first patient cry less than two months later. Now crying is not always a bad thing, on that particular day he fit a 94-year-old patient from Italy, who was visiting her sister for the summer with her first set of hearing aids. When these two sisters sat and spoke to each other quietly and comfortably for the first time in man years… they both started to cry and he joined right in. Twenty-two years and approximately 10,000 patients later, he still remembers that day like it was yesterday, and that's why he comes to work every day with a smile on his face and tissues in his pocket.

Lorna Kaye is Brooklyn born and raised along with her seven siblings. Being around that many siblings Lorna thought that it was too much. When she married she thought two was just perfect. She raised her two precious children in the countryside of upstate New York. Life took some wrong turns, Lorna lost her beautiful sister in the World Trade Center on 9/11, and so she left the metropolitan scene in the rearview mirror. Her two remaining sisters came along to Florida with their children, and they started life anew. The Florida sun and surf can cure what ails you in a hurry. After relocating from New Jersey to Florida, she found herself in a search for a meaningful career. She had always gravitated to a customer service environment. The Hearing Center in West Palm Beach was a perfect fit. Robert Ranere and her make for a perfect team. Together they welcome those within their community to come in, so they can evaluate their needs and offer help. They cater to a large retirement area and her New York demeanor gives many of the patients a feeling of home and comfort.