Our Hearing Professionals
Hearing Instrument Specialist
Patient Care Coordinator
Marc Bourassa has been in the hearing industry since 2005. He started his career off as a patient care coordinator where he was responsible for ensuring the efficient operations of the practice and overall patient experience. After a few years of working as an administrator in the practice and seeing the impact that hearing instruments have on a patient’s life, he started his apprenticeship to become a hearing aid specialist. In 2016 Marc completed his training and became a licensed Hearing Instrument Specialist. In order to help his patients and their families to improve the quality of their lives, he is continuing his education and training as the advancements in technology are continuously evolving at amazing speeds.
HIS, ACA, BC-HIS
Growing up, Marc experienced firsthand how hearing loss not only affects the life of the person but also affects the lives of everyone who interacts with them. Marc’s mother has been profoundly deaf since the age of 4 when she received her first hearing aids. She wore hearing aids for 28 years. Luckily, through the advancements of modern medicine, she was able to be medically treated and surgically corrected. After having 5 surgeries she experienced better than normal hearing for almost 20 years. Regrettably, the tumors she had previously removed, had grown back requiring additional surgeries which saved her life, but once again left her severely hearing impaired. During that time, Marc experienced firsthand not only the impact that her hearing loss was having on her physical safety and wellbeing, but also how it was effecting himself as well, so much so that talking with his mother became such a labored effort that he often skipped repeating himself and arguing with her when she responded incorrectly, that he stopped including her in general conversations or taking her out to her favorite restaurants or even calling her just to say hello. Marc made the arrangements so she could have the use of a service dog for the hearing impaired and has had one for many years now. Since then she has been successfully wearing hearing instruments for the past 25yrs. With the advancements that have come along with the use of digital computerized hearing instruments in the past few years, she hears so well that now the service dog has now shifted rolls and has become more of a companion animal for her as she does not need to rely on their abilities as a service dog to hear for her.
Back in 2009, Marc experienced a severe sinus infection that required 12 surgeries and the use of very powerful antibiotics. This saved his life but also left him a significant hearing loss in both ears along with the loss of his sense of smell and taste. This impacted him so much that over the past 34 years he has continued to dedicate his life to helping meet the needs of the hearing impaired through the use of many options that are now available to treat hearing loss.
Mr. Colman encourages you to call for a complimentary annual assessment, whether your calling for yourself, or for a loved one who may not even be aware they are having difficulties. Everyone should come in for a complimentary, annual video ear canal examination along with a complete hearing assessment.