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Hearing Aid Troubleshooting

Hearing Aid Repair

If you’ve recently received your hearing aid you may still be getting accustomed to its use and the many features it was equipped with. Whether you have a basic or advanced hearing aid, they can become wonderful devices that will help you communicate with the world around you again. However, as electronic devices that are relatively small and sometimes finicky, it’s important that you learn how to troubleshoot hearing aid problems so that if something were you happen, you’d have the knowledge and skills to evaluate it without having to book an appointment with your hearing instrument specialist.

There are several types of hearing aid issues you can address at home, whether it’s a simple battery swap or cleaning the different components of your devices. However, remember, for more extensive issues, such as water or physical damage, it’s best to seek the advice of your hearing instrument specialist for hearing aid repairs.

Hearing aids don’t produce any sound

If you wake up one day and your hearing aids stop producing sound or if they randomly stop working then it could be because your hearing aids have accidentally been turned off or you have lowered the volume by mistake. Adjusting these settings can quickly remedy this problem and the more familiar you become with your hearing aids the less likely this is to occur. Hearing aids are also powered by batteries so there’s a good chance that the battery has drained and that you need to replace them. Your hearing professional will have shown you how to replace the batteries but if you are struggling to swap out these tiny button batteries your provider can help you.

Hearing aids may also be blocked by something like earwax or there could be physical damage to the hearing aid that has broken some of the internal electronics. However, hearing aids are quite sturdy despite their small size so this only really happens if the hearing aids drop onto a hard surface from a great height.

Hearing aids produce a distorted sound

Another common issue that people face is that their hearing aids produce a distorted sound. This is mainly an issue if the battery is starting to drain and the hearing aid is essentially running on fumes, or if the profile for your hearing aid was somehow changed and the frequencies have been accidentally modified, thus producing a weird and distorted noise.

The hearing aids could also be damaged, so if you don’t have features in your hearing aid to modify the sound profile then there’s a good chance that the distorted sounds are being caused by damaged electronics and should be taken in for a hearing healthcare professional to examine.

Hearing aids producing feedback

If your hearing aids are producing feedback or a whistling noise then you might not be properly inserting them into your ear. However, if this is an issue that only recently just started then there’s a chance that the microphone is picking up sounds from the speaker itself. This could be caused by a manufacturing defect or it could be because the volume of your hearing aid is a little too loud. It can also be caused by the fitting of your hearing aids.

There can be a number of different issues regarding feedback from your hearing aids, so it’s best to bring your hearing aid to our professionals at My Hearing Center if you’re experiencing feedback problems.

Hearing aids aren’t loud enough

This may simply be a case of your hearing aids being on a low volume. You may need to press the volume buttons a couple of times to ensure that your hearing aids are at the right volume. Some hearing aids are adjusted using other external devices such as a mobile phone app so it’s worth checking these if you have an advanced hearing aid.

You should also consider cleaning your hearing aids, particularly if the quality of sound has slowly degraded over time. It could be that earwax and dirt are clogging the ports or tubing of your hearing aids and clearing the blockages will help improve the sound quality. Remember, both the microphone and the speaker are important to clean in order for your hearing aids to produce quality sound.

Get in touch with us today

My Hearing Center is more than happy to assist you if these troubleshooting tips didn’t work or if you’d prefer to have a professional fix your device. Simply get in touch with us today at one of our five convenient locations and we’ll be glad to help you with your hearing aids: